How is the last mile distribution sector adapting and innovating following Covid-19? (Report with executive summary)
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Authors
Miller, Charlie
Magand, Alice
Lepicard, Francois
Schmitz, Emile
Achieng, Yvonne
van der Schaaf, Johan
Issue Date
2021-04-22
Type
Language
en
Keywords
Agriculture , Development , Economic Development , Energy , Food , Technology , Water and Sanitation
Alternative Title
Abstract
This report brings together insights from interviews with 23 CDC investees and GDC members operating in the energy, agriculture, health, water, e-commerce and fastmoving consumer goods (FMCG) sectors, as well as wider research and key takeaways from a series of four peer learning workshops. It explores the challenges, innovations and suggested solutions in four areas identified by participating companies as priorities for post-Covid 19 business activities: smart use of working capital, MNC and e-commerce partnerships, digitising customer relations and remote field team management.
Description
This report was produced under the Last Mile Distribution Peer Learning and Advisory Project, which was commissioned by CDC Plus, CDC Group’s technical assistance facility, as part of its response to support businesses better serve underserved customers in emerging markets during the COVID pandemic. Implemented by the Global Distributors Collective (GDC), the project was designed to help businesses in the LMD sector to adapt, improve their resilience and accelerate their recovery.